Transferring Essentials from Another Handheld Platform

 

If you have an existing subscription to Epocrates Essentials for a Palm or Windows Mobile (Pocket PC) device, you can transfer this subscription to your iPhone or iPod Touch device.

To do this, return to the My Account page of the Epocrates web site. Click on the link transfer handheld platform link. From the next page, you will be able to transfer your subscription to iPhone. Should you encounter any difficulties or are unable to make the transfer, please contact Epocrates support.

Once your transfer is confirmed you will need to go to the App store on your device and download and install the application. Please note that because nothing is sold through the App store, the product will say Epocrates Rx, however, your purchase gives you the Essentials product once the installation is complete.

To install, please follow these simple steps:

  1. Go to your iPhone Home screen and access the App Store.
  2. Tap the Categories tab.
  3. Select the "Medical" category and locate " Epocrates Rx."
  4. Tap the Get App button.
  5. Tap the Install button.
  6. Enter iTunes password.
  7. Return to your iPhone home screen and tap on the Epocrates icon.
  8. This will ask you to enter your Epocrates username and password so you can complete the installation. Please do so, then tap on "Continue installation."
  9. Allow the update to complete.

Should you encounter any difficulties or are unable to make the transfer, please contact Epocrates support.